Trauma-Informed Practice Microcredential

Lindsay Heinz

Lindsay Heinz is a Registered Psychiatric Nurse working as an outreach clinician in Vernon. Professionally, she is supporting youth who use substances in a client-centred capacity, advocating for appropriate care from various service providers and ensuring connection to a care team that meets their needs.  

Prior to becoming a nurse, Lindsay has worked in various support worker capacities, including working with those with a developmental disability, a brain injury, and those involved in the criminal justice system.

Trauma-informed care is paramount to her professional practice, as everyone who enters the healthcare system has some experience with a trauma history. Lindsay strives to provide a safe and supportive environment for all individuals to share their struggles, as well as their hopes and dreams. Practising from a non-judgemental, compassionate approach, Lindsay hopes to create a space for individuals to be curious about their future, and to grow and achieve their goals.

In her free time, she can be found in or on the lake, crocheting, reading, or spending time with dogs and goats. 

Elizabeth Hernandez

Elizabeth Hernandez is a mental health nurse in the beautiful North Okanagan. She is an advocate for health, wellness, and inclusivity. Elizabeth has co-developed Okanagan College’s Trauma Informed Practice program and is excited to invite learners to participate in the microcredential.

With a passion for innovative learning, Elizabeth goes beyond traditional teaching methods to instill compassion, empathy, and kindness in each program she teaches. Elizabeth promotes a safe, non-judgmental learning environment where learners can ask curious questions and discuss the answers.

Elizabeth is a former OC student and recipient of the Outstanding Alumni award. She earned a Bachelor of Arts from UBCO and Master of Arts in Learning and Technology from Royal Roads University. Her professional interests include trauma informed practice, educator support and professional development, health promotion, and working with vulnerable populations.

When not at work, Elizabeth spends time with her family in the water and on the ski hill. Elizabeth is honoured to live work and play on the unceded and traditional territory of the Syilx people.