Medical Office Assistant Certificate

Person in blue scrubs handing a clipboard with paperwork to another individual in a medical office setting

Program at a glance

Credential

Certificate Certificates are short programs focused on specific skills or subjects. They are a fast and flexible way to start a new career, upgrade your qualifications or gain professional recognition.

Delivery mode

On-campus All classes take place in-person at one of our campuses. or Distance Distance

Time commitment

Part-Time You take fewer courses at once and progress more slowly. This option offers more flexibility for work or personal commitments.

Duration

1 year

Program codes

  • Code: ZMOA

Cost

$4,139.98 total program cost Domestic students: $4,140 for the entire 1-year program

Location

  • Kelowna or Distance Partial program offered in Kelowna and Distance

Available for

  • Domestic students

Program features

TBD

Program overview

About the program

Prepare for a rewarding role in the healthcare sector with our Medical Office Assistant program. Designed to equip you with the knowledge, practical skills, and hands-on experience employers are looking for, this program combines comprehensive online learning with a 90-hour practicum in a medical office setting in your area.
Employment opportunities: doctor’s offices, medical centres, medical clinics, health units and complementary health offices (RMT, chiropractor, acupuncture, optometry, midwifery, physiotherapy, etc.). 
Gain the confidence, practical experience, and industry-relevant skills to start your career as a Medical Office Assistant.

Want to learn more? Check out this info session:

Watch info session recording     

Already have experience in this area? This program qualifies for our Recognition of Prior Learning review. If some of your previous experience could apply to this program, please click here for more information.

Some employers require a typing speed of 40 - 50 wpm. Students are expected to attain this minimum speed independently and may utilize a number of free typing programs online. To meet an employer’s typing speed requirement, typing tests are available through your nearest Okanagan College, Continuing Studies office – see campus contact info here.

 

This 336-hour Medical Office Assistant (MOA) program prepares students for administrative and clinical duties of an office assistant in a medical office or clinical environment. Students will acquire skills to communicate accurately and professionally with medical professionals and patients, demonstrate knowledge of office procedures and time management, apply medical terminology throughout the program, obtain a good understanding on the use of computers in the office environment, perform computerized medical billing tasks, apply medical office guidelines and standards, and gain real-world experience through a practicum. Students will also learn about medical/legal aspects of the healthcare industry.


*Please note: This program is not student loan eligible.

Admission and program requirements

  • B.C. secondary school graduation, or equivalent, or 19 years of age and out of secondary school for at least one year as of the first day of classes.

  • English 12 with minimum 60% or alternatives.

  • Applicants must provide evidence of a negative tuberculin test, taken no more than six months before the date of application (or evidence of an appropriate follow-up if the test was positive).

  • A criminal record check clearance from the B.C. Ministry of Public Safety and Solicitor General's Criminal Records Review Office. Okanagan College's Admissions will provide applicants with instructions to submit the request to the Solicitor General's Office and a deadline for the College to receive the clearance letter. Applicants should only initiate their criminal record check when instructed by Admissions. Failure to provide a clearance letter by the deadline may result in a cancellation of the applicant's admission application.

A minimum of 50% of the program must be completed through OC.

Start date
Location
Delivery mode
Application status
Sep. 2026
Kelowna
On-campus
Open
Note: Part-time. Online Hybrid, Tue/Thu evenings and Saturdays + in-person practicum
Jan. 2027
Distance
Distance
Upcoming
Note: Part-time. Online Hybrid, Tue/Thu evenings and Saturdays + in-person practicum

Tuition and fees

Program details

MOA 101 - Medical Terminology
MOA 102 - Pharmacology
MOA 103 - Computers and Transcription
MOA 104 - Medical Office Systems
MOA 105 - Medical Office Procedures
MOA 106 - Workplace Skills
MOA 107 - Practicum

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