Domestic students
$1,902.13
total program cost
IT User Support Microcredential
Program at a glance
Credential
Microcredential Microcredentials are short, targeted programs that focus on specific skills needed by employers or communities. They are often industry-recognized and can help you enter the workforce quickly or continue your education.
Delivery mode
Online (scheduled) Online (scheduled)
Time commitment
Part-time You take fewer courses at once and progress more slowly. This option offers more flexibility for work or personal commitments.
Duration
4 months 16 weeks
Program codes
- Code: MCITUS
Cost
$1,902.13 total program cost Domestic students: $1,902 total program cost
Location
- Kelowna Partial program offered in Kelowna
Available for
- Domestic students
Program features
TBD
Program overview
About the program
Prepare to service computers and support users of infrastructure and computing technology. Learners cover theory and get hands-on experience with hardware and software installation and configuration, basic networking, operating systems, and held desk techniques while developing practical troubleshooting approaches.
What you'll learn
• Hardware installation and configuration
• Networking connectivity and telecommunications
• Operating systems setup and management
• Help desk support techniques
• Troubleshooting methods for a wide range of IT issues
Skills you'll learn
• Installing and configuring computer components and peripherals
• Managing and troubleshooting Microsoft Windows operating systems
• Configuring routers and switches for end-to-end network connectivity
• Applying foundational cybersecurity best practices
• Using command line and GUI tools for system administration
Tools you'll learn
• Microsoft Windows OS
• GUI and command line administrative tools
• Networking devices (routers, switches)
• Okanagan College microcredential
• Credit for ICT 111 and ICT 117 courses in the Okanagan College Infrastructure and Computing Technology Diploma
This 150-hour program provides knowledge and skills necessary to service computers and support users of infrastructure and computing technology systems. This training covers a variety of topics including hardware installation and configuration, basic networking, operating systems and help desk techniques. Students study theory of computers systems hardware and software components and develop the practical skills through hands-on training and troubleshooting techniques that address wide ranging issues. Using Network Engineering as a core foundation, students will gain competencies that prepare them for industry recognized credentials to enhance their employability in the industry.
Tuition and fees
- Domestic students: $1,902 total program cost
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Check if this program is student loan eligible. View Financial Aid and Awards
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All amounts are approximate and are subject to change.
This program qualifies for the Future Skills Grant, which can cover up to $3,500 of your tuition costs.
Admission and program requirements
- B.C. secondary school graduation, or equivalent, or 19 years of age out of secondary school for at least one year as of the first day of classes.
- English 12 with minimum 60% or alternatives.
A minimum of 50% of the program must be completed through OC.