Domestic students
$1,872.47
total program cost
Dental Office Administrative Assistant
Develop the skills every dental office needs.
Develop the administrative and communication skills needed to support dental teams and create positive patient experiences. Learn dental office procedures, records management, scheduling, and insurance processes while preparing for a career in dental administration.
Program at a glance
Credential
Certificate Certificates are short programs focused on specific skills or subjects. They are a fast and flexible way to start a new career, upgrade your qualifications or gain professional recognition.
Delivery mode
Blended Blended
Time commitment
Part-time You take fewer courses at once and progress more slowly. This option offers more flexibility for work or personal commitments.
Duration
4 months 16 weeks
Program codes
- Code: ZDAA
Cost
$1,872.47 total program cost Domestic students: $1,872 total program cost
Location
- Distance Full program offered in Distance
Available for
- Domestic students
Program features
TBD
Program overview
About the program
A comprehensive introduction to the skills necessary to effectively work as a dental office administrative assistant. Students receive an overview of front desk skills, an introduction to dentistry and routine dental procedures, and learn maintenance of patient records, insurance forms, appointment control, and record keeping within a computerized environment. Emphasis is on effective oral and written communication and professionalism in the dental office.
What you'll learn
You'll learn the basics of dental procedures, professional communication and dental office operations while developing skills that can help you pursue administrative roles in dental clinics and health care settings. The program's distance delivery format provides flexibility for learners balancing work, family or other commitments.
Skills you'll learn
- Dental office procedures
- Appointment scheduling
- Patient records management
- Insurance processing
- Dental terminology
- Professional communication
- Customer service
- Computerized office systems
- Health care administration
Tools you'll learn
- Dentrix dental software
- Electronic patient records systems
- Office productivity software
- Online learning platforms
- Digital communication tools
- Course books are supplied in an electronic format online.
- You will need a computer or laptop with a camera, microphone and speakers.
- Okanagan college uses the Dentrix system.
This 120-hour program is an introduction to the basic skills necessary for employment as a dental office administrative assistant, including front-desk skills. Students will receive an introduction to dentistry and routine dental procedures, and learn maintenance of patient records, insurance forms, appointment control, and record keeping within a computerized environment. Emphasis is on effective oral and written communication and professionalism in the dental office.
*Please note: This program is not student loan eligible.
Tuition and fees
- Domestic students: $1,872 total program cost
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plus applicable textbooks and/or materials
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Check if this program is student loan eligible. View Financial Aid and Awards
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All amounts are approximate and are subject to change.
Schedule and campus options
Part-Time Schedule: Live classes are held Tuesdays and Thursdays from 6:00–9:00 p.m. Most Fridays are dedicated to independent study assignments in lieu of scheduled class sessions. This program is fully online and applicants from any location welcome. Students must secure a dental office placement to complete a 20 hour observation.
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Start/End dates
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Location
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Delivery mode
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Application status
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Jan. 05, 2027 - Apr. 29, 2027
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Distance
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Blended
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Open
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Note: Blended online synchronous and asynchronous, Lectures 2 evenings a week (Tues & Thurs) 6-9 pm.
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