Dental Office Administrative Assistant

A comprehensive introduction to the skills necessary to effectively work as a dental office administrative assistant. Students receive an overview of front desk skills, an introduction to dentistry and routine dental procedures, and learn maintenance of patient records, insurance forms, appointment control, and record keeping within a computerized environment. Emphasis is on effective oral and written communication, and professionalism in the dental office.

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Person in scrubs seated at a reception desk writing on a notepad with a laptop, dental model, phone, and disinfectant bottle

Campus

  • Kelowna
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Legend:
  • Full program offered
  • Partial program offered

Credential

Certificate

Delivery options

Part-Time

Tuition and fees

Domestic students
2025-26: $1,742

Program details

This 120-hour program is an introduction to the basic skills necessary for employment as a dental office administrative assistant, including front-desk skills. Students will receive an introduction to dentistry and routine dental procedures, and learn maintenance of patient records, insurance forms, appointment control, and record keeping within a computerized environment. Emphasis is on effective oral and written communication and professionalism in the dental office.


*Please note: This program is not student loan eligible.

  • Course books are supplied in an electronic format online.
  • You will need a computer or laptop with a camera, microphone and speakers.
  • Okanagan college uses the Dentrix system.  

Part-Time. 3 evenings a week - days TBD. This fully online program requires no in-person attendance, and applicants from all regions are welcome. Instruction will include a combination of live lectures and independent coursework. Students must also secure a dental office placement to complete a minimum of 20 observation hours.

Campus Start date Schedule
Kelowna Sep. 03, 2026

Blended Online Synchronous & Asynchronous, Lecture days 2 evenings per week (days TBD) 6 - 9 p.m

Kelowna Jan. 05, 2027

Blended Online Synchronous & Asynchronous, Lecture days 2 evenings per week (days TBD) 6 - 9 p.m. 

Admission requirements

  • BC Secondary school graduation or equivalent, or 19 years of age and out of secondary school for at least one year as of the first day of classes.

Program outline

Complete All of the following:
DAA 100 - Communication Skills
DAA 101 - Introduction to Dentistry
DAA 102 - Dental Office Procedures and Computers

Students must pass each course with a minimum grade of 60% to receive a certificate.

Residency requirements

A minimum of 50% of the program must be completed through OC.

Additional information

View the official Calendar details and policies
Learn more about the department
View the Tuition and fees page

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