Dental Office Administrative Assistant

Person in scrubs seated at a reception desk writing on a notepad with a laptop, dental model, phone, and disinfectant bottle

Program at a glance

Credential

Certificate Certificates are short programs focused on specific skills or subjects. They are a fast and flexible way to start a new career, upgrade your qualifications or gain professional recognition.

Delivery mode

Distance Distance

Time commitment

Part-Time You take fewer courses at once and progress more slowly. This option offers more flexibility for work or personal commitments.

Duration

1 year

Program codes

  • Code: ZDAA

Cost

$1,872.47 total program cost Domestic students: $1,872 total program cost

Location

  • Distance Full program offered in Distance

Available for

  • Domestic students

Program features

TBD

Program overview

About the program

A comprehensive introduction to the skills necessary to effectively work as a dental office administrative assistant. Students receive an overview of front desk skills, an introduction to dentistry and routine dental procedures, and learn maintenance of patient records, insurance forms, appointment control, and record keeping within a computerized environment. Emphasis is on effective oral and written communication, and professionalism in the dental office.

Want to learn more? Check out these resources:

Watch Open House presentation

  • Course books are supplied in an electronic format online.
  • You will need a computer or laptop with a camera, microphone and speakers.
  • Okanagan college uses the Dentrix system.  

This 120-hour program is an introduction to the basic skills necessary for employment as a dental office administrative assistant, including front-desk skills. Students will receive an introduction to dentistry and routine dental procedures, and learn maintenance of patient records, insurance forms, appointment control, and record keeping within a computerized environment. Emphasis is on effective oral and written communication and professionalism in the dental office.


*Please note: This program is not student loan eligible.

Admission and program requirements

  • BC Secondary school graduation or equivalent, or 19 years of age and out of secondary school for at least one year as of the first day of classes.

A minimum of 50% of the program must be completed through OC.

Start/End dates
Location
Delivery mode
Application status
Sep. 03, 2026 - Dec. 17, 2026
Distance
Distance
Open
Note: Blended online synchronous and asynchronous, Lectures 2 evenings a week (Tues & Thurs) 6-9 pm.
Jan. 05, 2027 - Apr. 29, 2027
Distance
Distance
Open
Note: Blended online synchronous and asynchronous, Lectures 2 evenings a week (Tues & Thurs) 6-9 pm.

Tuition and fees

Program details

Complete All of the following:
DAA 100 - Communication Skills
DAA 101 - Introduction to Dentistry
DAA 102 - Dental Office Procedures and Computers