Shipping
Overview
Central Stores provides assistance to senders in preparing and processing their items for shipment. We will provide advice on the best shipping options, help prepare shipping documents, determine weights and dimensions, and schedule pickups.
Please bring your items to the customer service counter in Central Stores for assistance with courier shipments.
Shipping Information
It is the responsibility of the sender to provide packing materials, and to ensure their items are packaged securely for transport.
Central Stores can often help provide spare boxes and packing materials, but cannot guarantee availability.
Senders are responsible for providing shipment details including names, addresses, and contact information.
When shipping outside of Canada senders are also responsible for completing customs documents
Senders are responsible for providing their department’s mail code or FOAPAL for all associated charges.
Receiving
Overview
Central Stores will receive materials and equipment; inspect items received for quantity, quality, condition and any special specifications as indicated on the purchase order; coordinate delivery to the requesting department; ship items returned to vendors; process loss, shortage and damage claims to the freight carriers; and consolidate delivery of materials issued from Stores.
Unless otherwise specified on the original purchase order, all supplies and equipment received at Okanagan College will be delivered to Central Stores. The material will then be delivered to the requesting campus department and receipt will be acknowledged by signature on a delivery form.
Direct shipments to departments
Merchandise Ordered on a Purchase Order - Central Stores should be notified immediately of the receipt of any material which requires processing by Central Stores in order to close the purchase order and allow for the process of payment to the vendor. All merchandise documentation such as packing slips should be forwarded to Central Stores.
Helpful tips
- Check your order immediately (verify you have received what you ordered).
- Notify Central Stores immediately concerning any discrepancies related to delivered material - local 4261 or email centralstores@okanagan.bc.ca
- Forward merchandise packing slips and invoices to Central Stores from merchandise ordered on a purchase order and received directly by Departments.