Contact us
Contact options
Ask OC Help Centre
Our one-stop shop that connects you to resources like tuition support, academic advising, financial aid and more.
Availability: 24/7
Live chat
Chat with our AI chat bot anytime!
It's always online, speaks multiple languages and is designed to answer most questions. If it can't, it'll point you to someone who can.
Availability: 24/7
Call us
Our AI call agent answers instantly, is available 24/7, can speak multiple languages and is designed to answer most questions - no need to wait for a human unless you want to.
Rather talk to a person? We’ll connect you with our team.
Average wait time: 0-5 minutes
Availability
| Option | Availability |
|---|---|
| AI agent | 24/7 |
| Call center | Mon - Fri 9 a.m. - 4 p.m. |
Book an appointment
Average wait time:
3-7 business days.
Can't find the information you are looking for through Ask OC? Chat with our Future student advisors or education student advisors!
Availability
Weekdays only. Appointments open daily at 8 AM, one week at a time. If no times are showing, check again tomorrow.
Other contact information
From any cell phone: 250-317-2435
- Kelowna Campus Security: 250-317-2435
- Penticton Campus Security: 250-486-3879
- Salmon Arm Campus Security: 250-317-2435 (no campus security)
- Vernon Campus Security: 250-307-4574
For other security questions, resources and guidelines, visit campus security.
Crisis line
If you are considering suicide or are concerned about someone who may be, help is available.
You can reach out to the Suicide Crisis Helpline by texting or calling 9-8-8 from anywhere in Canada.
KUU-US Crisis Line
KUU-US is an Indigenous, B.C.-wide crisis line offering culturally safe crisis response to Indigenous people at risk. The line operates 24/7:
- Adults/elders: 250-723-4050
- Child/youth: 250-723-2040
- Toll free: 1-800-588-8717
Here2Talk
Here2Talk offers free, confidential counselling and community referral services 24/7 to B.C. post-secondary students.
- In Canada: access the services by the app, website or by calling: 1-877-857-3397 in Canada.
- If you are outside Canada: dial +1-604-642-5212; international calling charges may apply.
Mail addressed to the Okanagan College may be formatted as follows:
Okanagan College
Department Name
Building Room and Number
Attention: Contact Person
1000 KLO Road
Kelowna BC V1Y 4X8
Canada